How do you deliver the kind of client service experience that creates raving fans who will sing your praises to everyone the know? In this powerful session, Joe Rand draws from the client service standards from companies as diverse as Netflix, Walt Disney, Ritz Carlton, Amazon and Nordstrom and more importantly, from the everyday experiences that we’ve all had as consumers, to create a guide for delivering exception client experiences. Using a mix of exercises, amazing examples and proven results shared, “Bringing the WOW”, will show you practical ways you can blow your clients away to ensure repeat business and guaranteed referrals.
The Housing Stability and Tenant Protection Act: One Year Later, Fair Housing Issues: The Protected Classes…Can You Name them? What’s Up DOS!!! Can You Survive a DOS Audit? In this session we will examine the impact of the Tenant Proctection Action on the real estate brokerage industry; are firms handling tenant commissions different in light of the DOS Guidance Statement which has been temporarily stayed by the Court? Has this legislation impacted the rental market and your business? Fair housing issues should always be in the forefront of every office and understand and identifying the protected classes is a sure fire way to reduce risk…and it’s good business! In light o the Newsday articles, the Department of State is taking a more active role in monitoring real estate offices and policies and procedures, not only in Fair Housing, but in all facets of licensing laws. Are you prepared for an audit? Let’s talk about getting you ready!
With more than one billion monthly active users, Instagram is rolling out updates and new tools weekly. IGTV is a new app designed for watching long-form, full-screen vertical videos from your favorite Instagram creators. Instagram Stories have added another interesting avenue to reach potential attendees. Instagram works especially well when paired with Facebook, as pictures shared to Facebook from Instagram receive 23% more engagement than images published directly on Facebook itself.
If you would like to
- Increase your business success?
- Generate more leads and sales using first-class strategies?
- Dominate with these proven, productive, and up to date social marketing techniques?
… then this course is PERFECT for you!